COVID-19: Update

COVID-19 Update

As of September 16, 2021

With the rise in COVID-19 cases in our city and in our province, we wanted to reach out to assure you that we are continuing to take all precautions to ensure our safety and yours in the days ahead:

Our commitment to you:

All of our staff and clinicians are fully vaccinated 

Our clinic has implemented a mandatory mask rule requirement within the practice 

We have implemented an internal protocol for monitoring our own health, monitoring for symptoms of COVID and ensuring staff are healthy when in the work setting 

We continue to take extra precautions with cleaning protocols 

We continue to provide both telephone and video sessions 

We have waived our cancellation fee for short notice cancellation due to illness

Please help us ensure everyone’s safety by doing your part as well by:

Completing your vaccinations at your earliest convenience 

Wearing a mask when attending appointments within our clinic 

Self monitoring for COVID symptoms and switching your appointment to phone or video session even if you are experiencing MILD symptoms 

Utilizing hand sanitizing stations when you enter and leave the clinic 

Letting us know if you prefer virtual sessions at any time for any reason - we are happy to accommodate this request at any time 

Cancelling if you are not feeling well. Please give us as much notice as possible if you need to cancel as our waiting list for services is long and there are many clients waiting for services

Take good care and let us know if you have any questions or concerns!